First Name
Last Name
Email
Website
Clearly articulate your long-term vision for your orthodontic practice:
What are your specific short-term goals that align with your overall vision?
How often do you review and update your goals to ensure they remain relevant?
What values or principles guide the culture of your practice?
How do you foster a positive and inclusive work environment for your team members?
Are there any initiatives in place to promote teamwork and collaboration among the team?
How do you ensure that your team members feel engaged and motivated in their roles?
Do you conduct regular performance evaluations or provide opportunities for professional development?
What are the key metrics or KPIs that you track regularly to measure the performance of your practice?
What are the KPIs you are most proud of, and that also need the most help?
How frequently do you review these KPIs? Are they aligned with your business objectives?
What strategies do you employ to attract new patients?
What are you focused on to retain existing patients?
Tell me about the size and make-up of your marketing team? (freelancers, an agency, CMO in house, etc)
What is your current annual revenue? What has it been in each of the last 3 years?
What is the breakdown of revenue sources within your practice (e.g., orthodontic treatments, ancillary services, product sales)?
How often do you conduct financial analyses to assess the profitability of various services or procedures offered by your practice?
Are there any areas where costs can be reduced without compromising quality patient care?
Are there any specific services or procedures that generate higher profit margins compared to others?
How do you determine the pricing for your services? Have you conducted a competitive analysis in your market?
Are there any payment collection strategies or policies in place to ensure timely payments from patients?
Have you considered implementing patient financing options to improve accessibility and increase revenue streams?
On a scale of 1-10 (10 being outstanding), how would you rank your own overall health?
How do you prioritize self-care and maintain work-life balance as an orthodontist and CEO?
What steps have been taken to prevent burnout among yourself and team members?
How would you describe your leadership style and its impact on your practice?
What areas would you like more training on to be your most effective leader?
What strategies or initiatives are in place to foster the growth of your practice?
How open are you to adopting new technologies or techniques that can enhance scalability?
What technological advancements have been implemented within your practice, such as 3D scanning, 3D Printing, Dental Monitoring etc. ?
How has technology improved efficiency and patient care outcomes within the practice?
How do you measure patient satisfaction within your practice?
Are there any feedback mechanisms in place to gather patient opinions and suggestions?
How effectively do you communicate with patients regarding treatment plans, progress, and expectations?
Are there any systems or tools in place to streamline patient communication processes?
What efforts does your practice make to contribute positively to the local community?
Are there any partnerships or collaborations with other organizations in the community?
What strategies are employed to build strong relationships with referring dentists or healthcare professionals?
Are there any additional details about you or your practice that you'd like Dr. Mark Farina to know ahead of your call?